One practitioner · base subscription › Grove — Professional

Grove — Professional

Professional · priced at your client count · checked 21 Oct 2026
Workflow
Conditional
Client check-ins and habit completion/streak review across the roster. 1 2
At 20 clients, pay monthly
Price not establishedPlan-specific habit entitlement and full capacity ladder unresolved.
No plan selected 1 2

The ladder

No priced offer is recorded for this product.

Reference offers (not used in the price cell)

Amounts the record keeps as printed but does not calculate from, with the reason in the pricing note above. A bare amount here carries no currency code unless one is named.

OfferAs recorded
plan: Growth; monthly: 69; clients: 25

Workflow

Status
Conditional — Client check-ins and habit completion/streak review across the roster. 1 2
Free
Trial only — Self-coaching free and2client allowance advertised; professional habit-plan entitlement unresolved. 1 2
Client-side charges
Not established — not in the amount
Platform
Not recorded
Observed in an account
No. Everything on this page is documented from the vendor's pages and store listings that were read.

What we could not establish

Regulated use — lay reading

Lay reading. What each vendor's own pages say about US HIPAA and Ontario PHIPA, read by habit.report, without legal training. Not legal advice. A vendor's account of the law is not a source for the law. Each feature is assessed separately; evidence for one never covers another.
US HIPAA-covered activity
Not assessed — Contractual and operational suitability not assessed.
Ontario PHIPA-subject activity
Not assessed — Contractual and operational suitability not assessed.

Regulatory features — what the vendor's pages state

Data entry
Vendor states: Trust page: "Grove imports your existing client list from any CSV"; "You can keep a client in Grove who has no Grove account and never logs in.. For that person you are the data controller and our Terms say so". 3 · checked 21 Oct 2026
Hosting
Vendor states: Trust page: "Grove runs on Amazon Web Services. The database lives on a private network". Region and country are not stated. 3 · checked 21 Oct 2026
Messages
Vendor states: Trust page, in the vendor's words: "One coach can never read another coach's clients, notes, or messages" and "Nothing your clients send travels in the clear"; "All traffic runs over HTTPS (TLS 1.2 or higher)"; application logs "record activity and IDs, not the contents of messages, check-ins, or notes". 3 · checked 21 Oct 2026
Notifications
Vendor states: Trust page: client email is sent by Grove on the practice's behalf and "the sending address stays under our verified grove.coach domain". Email content is not described. 3 · checked 21 Oct 2026
Attachments
Vendor states: Trust page: "The production database and uploaded files are encrypted at rest using managed keys." File types and limits are not stated. 3 · checked 21 Oct 2026
Video
Vendor states: Trust page: "A video session in Grove can produce an audio transcript. It is never a video recording"; transcription needs the practice and the client to opt in; "The call itself runs on Daily, our video provider, which keeps its own copy of the transcript." 3 · checked 21 Oct 2026
Exports
Vendor states: Trust page: on request "we will provide a complete export of your practice data, in open formats, usually within a few days. We are exploring a self-serve export as well." 3 · checked 21 Oct 2026
Integrations
Vendor states: Trust page names providers that handle client content: Auth0 (sign-in), Daily (video), Anthropic (Sage), OpenAI (voice-memo transcription), AWS S3 (audio storage) and Stripe (bookings through the practice's own account). Legal page: no client data reaches Google Analytics, Customer.io or Meta, which run only on the marketing site. 3 4 · checked 21 Oct 2026
AI features
Vendor states: Trust page: before coaching text goes to Anthropic for Sage, "Grove replaces known coach and client names, email addresses, and phone numbers with neutral placeholders" but "we do not scan for other names"; voice-memo audio is sent to OpenAI for transcription and "Voices and spoken names are not de-identified"; "Voice-memo transcripts are not supplied to Sage"; Sage stays off for clients without an account until the coach turns it on and attests the client's knowledge. 3 · checked 21 Oct 2026
US business associate agreement
Vendor states: Trust page: Grove "is not intended for storing protected health information (PHI) or formal medical records." Legal page: "Have a legal question or need a different document (DPA, BAA, etc.)? Email" hello@grove.coach; it does not say whether a BAA is offered. 3 4 · checked 21 Oct 2026
Canada or Ontario
Not stated

Where a statement above quotes the vendor's own words about the law, they are the vendor's words, quoted, not adopted.

Evidence

  1. 1. Grove Home · grove.coach/
    Vendor page · Read 21 Oct 2026 · No copy saved
    Client check-ins, habit completion/streak reports across roster; self-coach mode. Early-access positioning remains visible.
  2. 2. Grove Pricing · grove.coach/pricing/
    Vendor page · Read 21 Oct 2026 · No copy saved
    Self-coaching free forever with habits/check-ins/journal; up to2clients advertised.30-day paid trial. Monthly29/69/129; Growth selected25clients. Other paid capacities and free professional habit entitlement unresolved. Mobile client app beta access.
  3. 3. Grove trust page · grove.coach/trust
    Vendor page · Read 21 Oct 2026 · No copy saved
    Read in full. Hosting: "Hosted on AWS, database kept private. Grove runs on Amazon Web Services. The database lives on a private network"; no region named. Entry: "Grove imports your existing client list from any CSV"; "You can keep a client in Grove who has no Grove account and never logs in.. For that person you are the data controller and our Terms say so". Messages: "One coach can never read another coach's clients, notes, or messages" and "Nothing your clients send travels in the clear" (both the vendor's absolutes); "All traffic runs over HTTPS (TLS 1.2 or higher)"; "Our application logs record activity and IDs, not the contents of messages, check-ins, or notes." Email: "the sending address stays under our verified grove.coach domain". Files: "The production database and uploaded files are encrypted at rest using managed keys." Video: "A video session in Grove can produce an audio transcript. It is never a video recording.. The call itself runs on Daily, our video provider, which keeps its own copy of the transcript." AI: "Before coaching text is sent to Anthropic for Sage, Grove replaces known coach and client names, email addresses, and phone numbers with neutral placeholders"; "we do not scan for other names"; voice memos: "Grove stores recorded coach and client audio in AWS S3 and sends the actual audio to OpenAI for transcription. Voices and spoken names are not de-identified. Audio is kept for 90 days after sending"; "Voice-memo transcripts are not supplied to Sage"; Sage stays off for non-login clients until the coach "attest[s] that you have their knowledge". Providers named: Auth0 (sign-in), Daily, Anthropic, OpenAI, AWS S3, Stripe ("Paid bookings run through your own Stripe account"). Export: "ask us at hello@grove.coach and we will provide a complete export of your practice data, in open formats, usually within a few days. We are exploring a self-serve export as well." "Grove is not intended for storing protected health information (PHI) or formal medical records." No BAA, PHIPA or Canada text. Company: Grove Coach, LLC, Dallas, Texas.