Ekklo

The ladder, as the vendor printed it

• At 0 clients: $59 per monthcurrency unconfirmed · No zero-client discount established. · annual: $590 per year, upfront · currency unconfirmed
• Annual billing at 20 clients: $590 per year, upfrontcurrency unconfirmed
• Unlimited plan: Unlimited not establishedno explicitly unlimited plan with the habit workflow is printed
• Zero clients: No zero-client discount established.
• Above the published ladder: not published; never extrapolated.

Reference offers (not used in the price cell)

Amounts the record keeps as printed but does not calculate from, with the reason in the pricing note above. A bare amount here carries no currency code unless one is named.

Workflow

Status

Conditional — Coach-assigned premade or custom habits with notifications and progress review; recurrence and client check-off details not established. ^{1 2}

Free

Trial only — 14-day trial; permanent free habit access not established. ^{1 2}

Client-side charges

Not established — not in the amount

Platform

Not recorded

Observed in an account

No. Everything on this page is documented from the vendor's pages and store listings that were read.

What we could not establish

• Habit tracking excluded from Starter by the vendor; only Pro qualifies.
• Recurring schedule and completion logging not described on the feature page.
• Currency code not stated; Business per-active-client pricing not reconciled with the flat figure, so left as reference.
• No account test or regulatory suitability assessment.

Regulated use — lay reading

US HIPAA-covered activity

Not assessed — Contractual and operational suitability not assessed.

Ontario PHIPA-subject activity

Not assessed — Contractual and operational suitability not assessed.

Regulatory features — what the vendor's pages state

Data entry

Vendor states: Coach data includes programs created or shared and shared files; client data includes name, email, health-related data (weight, height, measurements, goals, photos), followed programs and progress; the vendor says health data is processed only with the explicit consent of the user concerned. ³ · checked 21 Oct 2026

Hosting

Vendor states: Data is stored on servers hosted by Dyjix SAS (France) and Scaleway (France), with encryption in transit and at rest per the policy; the AI assistant may send data temporarily to partners outside the EU, including the United States, under standard contractual clauses. ³ · checked 21 Oct 2026

Messages

Vendor states: The site describes messaging that combines text, voice, photo and video messages between coach and client; no protections specific to messages are described. ³ · checked 21 Oct 2026

Notifications

Not stated

Attachments

Vendor states: Coaches and clients exchange shared files (PDF, images, videos) and client photos; files sent by Instagram DM to the vendor's support tool are a separate flow. ³ · checked 21 Oct 2026

Video

Vendor states: Coaches can share videos through a video library (video on demand) with a personalised feed for clients, and exchange video messages; live video calls are not described. ³ · checked 21 Oct 2026

Exports

Vendor states: The privacy policy says a user can retrieve or export all of their data by contacting support. ³ · checked 21 Oct 2026

Integrations

Vendor states: Google Calendar sync (reads and writes calendar events, email and name; the vendor says it does not use this data to train AI models); Stripe for payments; Instagram direct messages to the vendor's own support tool via Instagram's API. ³ · checked 21 Oct 2026

AI features

Vendor states: An optional AI assistant lets coaches automate tasks and query client information conversationally, with explicit consent; partners are Mistral AI (France), Anthropic, OpenAI and Google Gemini (US); only data needed for a request is sent, and the vendor says it is not used to train partners' models. The terms say the coach is responsible for informing clients and verifying outputs. ^{3 4} · checked 21 Oct 2026

US business associate agreement

Not stated

Canada or Ontario

Not stated

Evidence

1. 1. Ekklo Habits · ekklo.com/features/habit-tracker
   Vendor page · Read 21 Oct 2026 · No copy saved
   Coach assigns premade or custom habits with notifications; coach tracks progress over periods. Recurrence schedule and habit-specific completion logging and feedback not described on the page. 14-day trial, no card.
2. 2. Ekklo Pricing · ekklo.com/pricing
   Vendor page · Read 21 Oct 2026 · No copy saved
   Max active clients: Starter 5 ($29/mo, $290/yr, habit tracking NOT included); Pro 50 ($59/mo, $590/yr, habits included); Business 500 ($129/mo, $1,290/yr, habits included; per-active-client tiers $1.29 to $0.60 shown, mapping to the flat figure unresolved); Team custom. $ without code; excludes taxes. 14-day trial on paid plans, no card.
3. 3. Ekklo privacy policy · ekklo.com/legal/privacy-policy
   Vendor page · Read 21 Oct 2026 · No copy saved
   Privacy policy: French company; coach and client data including health-related data (weight, height, measurements, goals, photos) processed with explicit consent; servers hosted by Dyjix SAS (France) and Scaleway (France), encrypted in transit and at rest; AI assistant partners Mistral (France), Anthropic, OpenAI, Google (US); Google Calendar sync; export on request. No HIPAA, BAA or Canada statement. Quoted: "Coach clients' data: First and last name, email address, health-related data: weight, height, measurements, goals, photos, followed programs and progress, training statistics and data, files shared by their coach"; coach data includes "payment information (via Stripe)", "shared files (PDF, images, videos, etc.), calendar synchronization (via Google Calendar)"; "Such data is only processed with the explicit consent of the user concerned"; Google: "your email address and name, your Google Calendar events (read/write)", "We do not use data obtained through Google Workspace APIs to develop, improve, or train generalized artificial intelligence"; hosting: "Data is stored on secure servers hosted by Dyjix SAS (France) and Scaleway (France), with encryption in transit and at rest" (vendor's words); AI assistant partners "Mistral AI / France (EU)", "Anthropic / United States", "OpenAI / United States", "Google (Gemini) / United States", "Data is not used to train our partners' AI models", "Only the data strictly necessary for the request is transmitted"; Instagram DMs received "through Instagram's official API" in the support tool; "to retrieve or export all of your data, contact us at support@ekklo.com". The privacy page's menu also lists "messaging integrating text, voice, photo and video messages" and "Video library (VOD): Share your videos and create a personalized feed for your clients". No HIPAA, BAA or Canada mention.
4. 4. Ekklo terms of service · ekklo.com/legal/terms-of-service
   Vendor page · Read 21 Oct 2026 · No copy saved
   Terms: AI Assistant optional with explicit prior consent, coach responsible for informing clients and checking outputs; messaging, video library and notifications appear as feature descriptions. Quoted: AI Assistant "enabling the automation of certain tasks and conversational access to their clients' information", "optional and subject to explicit prior consent", "The Coach undertakes to inform their own clients of the use of this feature", "The Coach remains solely responsible for verifying the information generated". The terms page's menu repeats the feature copy "comprehensive messaging integrating text, voice, photo and video messages" and "Video library (VOD).. unlimited access"; this menu copy is a feature description, not a statement of protections.