Professional · up to 300 clientsSprout excluded: Free account eligibility is restricted and recurring-task entitlement on Sprout is not confirmed.24567
The ladder, as the vendor printed it
The highlighted row is the one the engine selects for this count.
Plan
Capacity
Per month
Per year, upfront
Practitioners
Eligibility
Source
Sproutexcluded: Free account eligibility is restricted and recurring-task entitlement on Sprout is not confirmed.
Documented — Completed task history; aggregated adherence dashboard not established.1
Feedback channel
Documented — Individual messaging listed on all plans.2
Export
Conditional — Client-data export documented; scope and plan mapping need confirmation.2
Free
Not established — Sprout: free account for eligible students/recent graduates, up to 3 clients. Free recurring habit tracking not confirmed; excluded from free results.41
Client-side charges
Not established — not in the amount
Platform
Not recorded
Observed in an account
No. Everything on this page is documented from the vendor's pages and store listings that were read.
What we could not establish
Dated help notices supersede older marketing prices; older evidence retained.
Recurring-task entitlement on each selected plan remains conditional; Sprout excluded until confirmed.
Agreements, exclusions, configuration and client access charges not fully assessed.
Regulated use — lay reading
Lay reading. What each vendor's own pages say about US HIPAA and Ontario PHIPA, read by habit.report, without legal training. Not legal advice. A vendor's account of the law is not a source for the law. Each feature is assessed separately; evidence for one never covers another.
US HIPAA-covered activity
Conditional — Vendor advertises BAA availability on all plans; actual agreement and exclusions not reviewed.8910
Ontario PHIPA-subject activity
Not established — Vendor claims PHIPA support; PHIPA-specific contracts, safeguards and practice obligations have not been reviewed.811
Regulatory features — what the vendor's pages state
Data entry
Vendor states: The FAQ refers to data that practitioners or their clients create or upload to Practice Better.12· checked 21 Oct 2026
Hosting
Vendor states: Core infrastructure is on Amazon Web Services and Box.com. Main data servers were consolidated to AWS data centers in the U.S. (previously primary storage in Canada (Quebec) and backup in Virginia, U.S.A.); the change applies to all users. Data is encrypted with AES-256 at rest and in transit, TLS 1.2 in transit.1213· checked 21 Oct 2026
Messages
Not stated
Notifications
Not stated
Attachments
Vendor states: Documents uploaded to Practice Better, generated PDFs of completed forms, archived notes and protocols are stored in AWS; Box.com powers the in-portal Document Preview.12· checked 21 Oct 2026
Video
Not stated
Exports
Vendor states: Client data can be exported as a Zip archive containing spreadsheets of the client file and documents associated with the client.12· checked 21 Oct 2026
Integrations
Vendor states: Third-party providers named for storing data are AWS and Box.com; the vendor says it holds HIPAA Business Associate Agreements and GDPR Data Processing Agreements with vendors that store and process data on its behalf.12· checked 21 Oct 2026
AI features
Not stated
US business associate agreement
Not stated
Canada or Ontario
Vendor states: Practice Better says its primary data storage was previously in Canada (Quebec) and has been consolidated to U.S. AWS data centers for all users.13· checked 21 Oct 2026
Evidence
1. Practice Better recurring tasks · help.practicebetter.io/hc/en-us/articles…and-Managing-Recurring-Tasks Vendor page (help centre) · Read 20 Oct 2026 · No copy saved Recurring tasks can be assigned to clients daily, weekly or monthly; schedules can be edited or paused and completed instances remain in history. Per-plan recurrence entitlement not explicit.
2. Practice Better plans and features · help.practicebetter.io/hc/en-us/articles…lans-and-Features-Comparison Vendor page (help centre) · Read 20 Oct 2026 · No copy saved Help page dated September 15 lists monthly Starter 35/10 active clients, Professional 69/300, Plus 99/unlimited, Team 155/unlimited with two practitioners. Additional practitioners 50, up to 200 total. Sprout free/3. Tasks and individual messaging listed across plans. Some narrative and table feature entries disagree.
3. Practice Better plans comparison (real-browser read) · help.practicebetter.io/hc/en-us/articles…lans-and-Features-Comparison Vendor page (help centre) · Read 21 Oct 2026 · No copy saved Read in a real browser 2026-10-21 (plain fetches return 403). The feature chart row "Tasks and reminders" ticks all five plans (Sprout, Starter, Professional, Plus, Team; row text: "Set tasks and reminders to stay on top of everything on your to-do list", a practitioner to-do row, not client recurring tasks), while the Sprout plan description lists "No tasks and reminders" under What's Not Included. Forms and waivers are one-time on the first two plans and one-time and recurring above. The article therefore conflicts with itself on Sprout; the recurring client task entitlement per plan stays conditional.
4. Practice Better pricing · practicebetter.io/pricing Vendor page · Read 20 Oct 2026 · No copy saved USD stated. Starter monthly 35 or annual 300. Comparison displays Professional 59, Plus 89, Team 145, conflicting with newer help pricing. Sprout is presented for students/recent graduates with three clients.
5. Practice Better pricing changes · help.practicebetter.io/hc/en-us/articles…s-to-Practice-Better-Pricing Vendor page (help centre) · Read 20 Oct 2026 · No copy saved Dated notice supports monthly 69/99/155 and additional practitioner 50. Retain conflicting public comparison rather than silently replacing it.
6. Recent Changes to Practice Better Pricing · help.practicebetter.io/hc/en-us/articles…s-to-Practice-Better-Pricing Vendor page, re-read · Read 20 Oct 2026 · No copy saved Explicit before/after pricing correction: old Professional $59, Plus $89 and Team $145 were previous prices before July 9, 2025; new prices from July 9, 2025 are $69, $99 and $155. This resolves the previously recorded conflict about those monthly tier amounts, while the older public comparison page remains stale. Starter is $25/month billed annually or $35/month monthly. Currency is USD per official pricing page already captured in the initial research.Previous Price (before July 9, 2025)
7. Updating Your Practice Better Subscription Plan · help.practicebetter.io/hc/en-us/articles…ice-Better-Subscription-Plan Vendor page (help centre) · Read 20 Oct 2026 · No copy saved Current monthly pricing table is dated as of July 9, 2025: Sprout $0; Starter $25/mo annual or $35/mo monthly; Professional $69; Plus $99; Team $155. Practitioner add-on is $50/month per user on Team only; annual invoice totals are not stated here.The pricing listed below is monthly unless otherwise noted.
8. Practice Better teams FAQ · practicebetter.io/teams Vendor page · Read 20 Oct 2026 · No copy saved Vendor claims HIPAA, PHIPA, PIPEDA and GDPR support on all plans and BAA availability. Claims AI features are covered. Actual agreement, exclusions and customer configuration not inspected.A Business Associate Agreement (BAA) is available for your records.
9. HHS covered entities · hhs.gov/hipaa/for-professionals/covered-entities/index.html Regulator page · Read 20 Oct 2026 · No copy saved HIPAA scope depends on covered-entity/business-associate status and activity, not a profession label alone.
10. HHS cloud guidance · hhs.gov/hipaa/for-professionals/special-…y/cloud-computing/index.html Regulator page · Read 20 Oct 2026 · No copy saved BAA and risk-management obligations apply to relevant cloud handling of ePHI; encrypted storage does not automatically remove business-associate duties.
11. Ontario IPC virtual healthcare · ipc.on.ca/en/covid-19-information-and-re…vacy-and-virtual-health-care Regulator page · Read 20 Oct 2026 · No copy saved PHIPA applies to virtual care as well as in-person care. Vendor marketing alone does not establish practice-specific suitability.
12. Practice Better Privacy & Security FAQ · help.practicebetter.io/hc/en-us/articles…4615431-Privacy-Security-FAQ Vendor page (help centre) · Read 21 Oct 2026 · No copy saved Page read 2026-10-21 in a real browser (plain fetch returned 403). AES-256 at rest and in transit, TLS 1.2; core infrastructure on Amazon Web Services and Box.com (Box for Document Preview), with HIPAA Business Associate Agreements and GDPR Data Processing Agreements with those vendors; uploads and generated PDFs stored in AWS; client data export "will be provided as a Zip archive which includes spreadsheets of data included in the client file and documents associated with your client"; "Any documents you upload to Practice Better will be stored in AWS", generated PDFs for completed forms, archived notes and protocols are also stored in AWS, and Box.com is used to facilitate its "Document Preview" feature in the portal; data created or uploaded by practitioners or clients is purged from systems within 30 days (backups: daily snapshots 30 days, monthly 12 months). Does not state whether Practice Better signs a BAA with practitioners, nor messaging, notification, video, integration or AI details.
13. Practice Better Data Residency · help.practicebetter.io/hc/en-us/articles…actice-Better-Data-Residency Vendor page (help centre) · Read 21 Oct 2026 · No copy saved Page read 2026-10-21 in a real browser. Main data servers consolidated to AWS data centers in the U.S.; previously primary storage in Canada (Quebec) with backup in Virginia, U.S.A.; the change applies to all users platform-wide; AES-256 at rest and in transit with AWS DPAs.